FREQUENTLY ASKED QUESTIONS
If we still haven't answered your question, you can contact us at firstname.lastname@example.org
WHERE ARE THE PRODUCTS MADE FROM?
Our products are made in South Korea, the home of K-Beauty with all the innovative ingredients and formulas.
Yes. We make sure all the ingredients are not tested with animals.
HOW MUCH DO YOU CHARGE FOR SHIPPING?
We offer a $6.00 flat fee for all standard shipping within the US mainland, Hawaii, and Alaska. We also offer expedited 2-day shipping.
However, we run free shipping for $35.00+ orders.
HOW LONG WILL IT TAKE TO GET MY ORDER?
It depends on where you are located and what shipping method you choose. It will take 3-7 business days to arrive for standard shipping and 2 business days for expedited shipping. You will get a confirmation email and you will be able to track the shipping status. We got you.
WHAT ABOUT HAWAII AND ALASKA?
We do ship to HA and AK, only with different shipping rates. Standard is the same $6.00 flat and expedited is $20.00.
DO YOU SHIP OVERSEAS?
Unfortunately, we only ship domestically in the United States. Hopefully, we will be able to serve customers overseas soon!
CAN I RETURN MY PRODUCT?
We always aim to make sure our customers love our products, but if you're not happy with the experience, it's super easy. Please visit https://youbadace.com/tools/returns or the link at the bottom of our website "easy returns". Plug in your order information and we'll take it from there.
HOW LONG WILL IT TAKE TO GET REIMBURSED?
Once your return request has been processed, it's pretty much instant.
You can contact us by emailing email@example.com!
We will be happy to assist you.