Frequently asked questions

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible. Or you can contact us at hello@youbadace.com.

Shipping Policy

How Much do you charge for shipping?

We offer free shipping for orders over $45.00. For any orders under $45.00, we only charge $5.00 for UPS Ground and $10 for UPS Expedited. 

How long will it take to get my order?

It depends on where you are located and what shipping method you choose. Orders processed here will take 5-7 business days to arrive. You will get a confirmation email along with tracking number information. We got ya.

Do you ship overseas?

Unfortunately, we only ship domestically in the United States. Hopefully we will be able to serve customers overseas soon!

Return Policy

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

How Long will it take to get reimbursed?

One your return request has been processed, it will only take 2~3 business days. 

Product

Where are the products made from?

Our products are made in South Korea, the home of K-Beauty with all the innovative ingredients and formula. 

Cruelty free?

Yes. We make sure our all the ingredients are not tested with animals. 

Other

Any question?

You can contact us by emailing hello@youbadace.com! We will be happy to assist you.