Refund policy

Returns & Refunds

We stand behind the quality of every BAD ACE product. If for some reason you are unhappy with your purchase, you can return the goods by going to this link for easy returns - https://youbadace.com/tools/returns. No questions asked. If you have any questions, please contact hello@youbadace.com and we'd be happy to assist you. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, please contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@youbadace.com.

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@youbadace.com and we will guide you through the process.