FAQs Old

We offer free domestic shipping in US if you can wait for 2~5 days (3~8 days for Alaska, Hawaii, military addresses, Puerto Rico, Guam, and other US territories). 
However, if you're in a hurry, we also offer $5 flat rate for 2 day delivery guarantee for anywhere within US continent.

If you for any reason are not happy with our products, you can return within 30 days from the purchase date. We made return process very simple and easy. Just click this link to begin the process - https://youbadace.com/tools/returns.
You will need to plug in your email and order number to begin the process. We will provide you with a shipping label. Then, all you need to do is to drop it off at USPS, UPS, or DHL location, sit back and track the status. 

Please look out for promotions we run on our social media pages or through our collaborators on social media. The best way is to sign up for a membership for newsletters!

We would never. Here at BAD ACE, we treat animals with kindness. Keeping them in labs and testing on them is not kind.

We take all the standard cards like Visa, Mastercard, American Express, Discover, etc. and also take PayPal. 

Shoot us an email at hello@youbadace.com and we’ll try our best to answer all your BAD ACE questions within 48 hours.