FAQs

Yes, but we only charge a fixed rate of $4.99 for small size order for domestic standard and keep the rate low for larger size orders or expedited shipping. However, from time to time, we run free shipping promotions for over certain purchase amount. :)

If you for any reason are not happy with our products, let us know and we will give you a full refund or exchange for orders purchased within 30 days.

Please look out for promotions we run on our social media pages or through our collaborators on social media. 

We’re also on Amazon! Once we have our products available at a brick and mortar store, we’ll make sure to blast it all over our social media channels so everyone knows. But for now, just buy from our site while you’re here so you can collect membership points and gain exclusive deals not available anywhere else.

We would never. Here at BAD ACE, we treat animals with kindness. Keeping them in labs and testing on them is not kind.

We take all the standard cards like Visa, Mastercard, American Express, Discover, etc. and also take PayPal. If you came to see if we take checks or venmo, unfortunately our answer is a NOPE!

Let’s see if our team can help. 

Shoot us an email at hello@youbadace.com and we’ll try our best to answer all your BAD ACE questions within 48 hours.